Beth Johnson shares the AI projects underway at Citizens Bank
Citizens is testing the use of generative and traditional AI in several areas, including as a copilot for contact center reps and to help branch staff detect fake checks, she says.
Discover’s revenue grows, but credit performance dips
The financial institution beat analysts' estimates on revenue, net income and diluted earnings per share amid modest loan growth, even as credit performance showed signs of deterioration.
Banking lobbies back Fed in debit swipe-fee suit
The Bank Policy Institute and The Clearing House filed a motion to join the central bank's defense of Regulation II.
New York Community set for a corporate rebranding
After NYCB streamlined its branch operations under the Flagstar name, the publicly traded company will begin trading under a new stock ticker symbol in late October.