CBA may use genAI ‘customers’ for tests, Elavon to expand in the U.K.

CBA may use genAI ‘customers’ for tests, Elavon to expand in the U.K.

  Commonwealth Bank of Australia is examining how it can use generative artificial intelligence to simulate customers testing products, and U.S. Bancorp’s Elavon unit receives a financial services license from the Bank of England.