Ally Bank’s foray into generative AI: ‘We don’t want to stand still’
The bank developed its cloud-based Ally.ai platform within months. Now it has rolled out its first use case: summarizing customer service calls so the agent doesn’t have to multitask.
From Caracas to Miami: One branch manager’s banking journey
Born in Venezuela, Lolita Perozo initially came to the U.S. to further her education and improve her English. Now 20 years into her banking career, she serves as a branch manager for Amerant Bank in Florida and is described by
Private equity is piling debt on itself like never before
Private equity firms have been increasingly adding another layer of debt to their complex borrowing arrangements, raising concern among some investors about potential risks to the wider industry and the financial system.
Square’s Canadian cannabis deal plants seeds for U.S. growth
The payment company's partnership with tech firm Jane is focused on Canada, but it enables a quick expansion if the SAFER Banking Act passes.